Continuing Apache/MySQL Issues
Well, I’ve done all I know to do to try to resolve our Apache issues, and putting us under the DDoS-stopping firewall at the NOC hasn’t solved things. At this point, I’ve turned things over to the NOC to see if they can see something I’m not seeing. There’s probably something terribly obvious that I’m just not getting.
I really apologize, folks. I know how much this sucks.
Update, 1830 GMT: The NOC is actively working the problem, although I’ve not gotten an update. I know that part of what they’re doing to fix the issue is driving the load even higher, to the point that the server is largely unusable. If they can’t get it solved, I’ve found a vendor capable of doing performance tuning in 24 hours that will suffice. The cost is more than I’d like, but I’ll pay the cost to have a working server again.
Update, 2005 GMT: The NOC is finished with their work, and things seem to have improved, but I’ve talked it over with Mark, and we’re going ahead and biting the bullet and getting a cPanel/WHM expert involved as well. I’ve already placed the order, and as the service provider is in the UK, it’ll be early on Tuesday morning US time before they’ll get to it, likely. The server’s running slowly, but it is running. Sorta.